Shipping

We've carefully worked our shipping prices out in order to offer you the best prices for the amount of products you're buying. We recommend you to include as much products as you can in one delivery, it will cost you less money! The more you buy, the less you pay for shipping per item.

If you place an order before midday, we aim to process and dispatch it on the same day, if not, next working day.  

As orders are too large for a standard letterbox, someone needs to be present to receive the parcel. If your order is shipped by Royal Mail, delivery will be attempted once, and if no one is in, they'll leave a note and it is your responsibility to collect it from the post office as instructed in the note.

UK SHIPPING

All our orders are shipped with Royal Mail and Hermes 2nd or 1st class, and once dispatched will take 1-2 working days to arrive with 1st class and 2-4 working days with 2nd class.

Our shipping rates are as follow:

Up to 500gr: £2.49 with 2nd class

Up to 1.5kg: £3.49 with 2nd class or £5.49 with 1st class 

Up to 4.5kg : £5.49 with 2nd class or £7.99 with 1st class 

Up to 9.5kg : £6.99 with 2nd class or £8.99 with 1st class 

Up to 13kg : £9.99 with 2nd class or £12.99 with 1st class 

Unfortunately, we're not able to deliver heavier parcels at the moment.

FREE DELIVERY on orders over £75 (UK only).

Please note that we use third-party companies for shipping and delivery dates we provide are the ones they provide us. Once we've dispatched a package, it's on them to deliver it on time. We will provide you with assistance on delivery dates, address change and refunds in case the parcel doesn't arrive on time, gets lost or is damaged. 

A parcel is considered lost by the couriers after 20 working days of the dispatched day. If that time has passed and it hasn't been shipped, we will send it again free of charge. 

Even though it is not our duty to deliver parcels, we understand you want your order to arrive as soon as possible, so if it hasn't arrive after 10 working days, we will refund the cost of the shipping while we wait for it to arrive.

To find more information regarding returns and refunds, please see our refund policy.